Friends Travel, Ltd.
just celebrated its 5th Anniversary under the
ownership and management of Ann Torcivia, a travel professional with
37 years of
experience. Joined by eleven other travel
professionals, Friends Travel, Ltd. staff
provides combined travel experience in excess of
50 years.
Ann
Torcivia, President of Friends Travel, has been
chosen as a Semifinalist in the contest honoring
travel agents who "give back" to their
communities.
Royal Caribbean' Cruise Lines was searching
of the next Godmother for the Liberty of the
Seas Cruise ship. Out of 2500
nominees, Ann finished in the top 4th!
Ann is also involved
and serves on the Board of Directors of local
charitable and community organizations. She
is currently holding office as the President of
the Levittown Chamber of Commerce and First Vice
President elect of the Levittown Kiwanis Club as well as being a board
member of LI CTO.
.
Ann takes great pride
in herself
and her agents for keeping abreast of all the
travel trends. She continues to learn about all
travel destinations and, to date, she has completed
over 30 courses. If you need to find a travel
agent who is up to date.. you have come to the
right place!
"I
consider community service to be a great accomplishment for me as I
started giving back to the community in memory
of my son Joey, and this would give his life
meaning and his legacy will live on. Also it
will show women everywhere that with all my
disabilities and tragedy's I have had to deal
with that you can accomplish anything you want
if you work hard."
Mission
Statement
To provide superior
service and the best packages at competitive
prices.
We keep our pricing competitive by monitoring
the competition, by using appropriate
discounting and price-matching, and by
negotiating unique value-added benefits wherever
possible.
Everyone here is oriented toward customer
service to an extraordinary degree. (If they
weren't they wouldn't be a Friends' travel
agent) Our agents are skilled at assessing a customer's expectation of price, service,
environment and lifestyle, and they respond
accordingly.
We have a hands-on approach to all phases of
Group bookings, from making the reservations, to
preparing documents, and accompanying tour
groups to their destinations to make sure that
everything runs smoothly. We service diverse
groups, including, student groups, seniors and
leisure travelers.
Form of Payment:
We will accept American Express, Discover,
MasterCard and Visa, and personal check.
Credit Card Procedure:
As long as the cardholder is the traveler and is
traveling, we accept credit card information
over the phone and do not require signed UCC. We
require a signed UCC in all other cases.
Refunds:
Refunds are only given to
clients who have purchased travel insurance.
Deposits will be refunded on a case by case
basis.